The Many Forms of Power: How Influence Really Works at Work

Discover the different types of power in the workplace, how dependence shapes influence, and how to build power ethically and effectively.

CAREER & WORKPLACE SKILLS

oliver

12/27/20253 min read

Lesson 16: The Many Forms of Power

We understand the world through stories — and many of them revolve around power.
From “With great power comes great responsibility” in Spider-Man to Animal Farm’s warning that power corrupts, power is often portrayed as dangerous or exclusive.

But power isn’t reserved for kings, CEOs, or dragons.
Everyone has power in some form — and when used wisely, it can be empowering rather than destructive.

Course Outline: Crash Course Business – Soft Skills

  1. INTRODUCTION: Business Soft Skills – Course Overview

  2. LESSON 1: Why You Need Trust to Do Business

  3. LESSON 2: Defense Against the Dark Arts of Influence

  4. LESSON 3: The Secret to Business Writing

  5. LESSON 4: How to Speak With Confidence

  6. LESSON 5: How to Make a Resume Stand Out

  7. LESSON 6: How to Ace the Interview

  8. LESSON 7: Prepare to Negotiate Your Salary

  9. LESSON 8: How to Become a Better Negotiator

  10. LESSON 9: How to Set and Achieve SMART Goals

  11. LESSON 10: How to Make Time Management Work for You

  12. LESSON 11: How to Make Better Decisions

  13. LESSON 12: How to Work Effectively With a Team

  14. LESSON 13: How to Handle Difficult Conversations

  15. LESSON 14: Understanding Leadership and Leadership Styles

  16. LESSON 15: Fairness in the Workplace

  17. LESSON 16: The Many Forms of Power

  18. LESSON 17: How to Avoid Burnout

What Is Power?

Power is the ability to influence people or events.

In business, power helps us:

  • Advocate for ourselves

  • Change unfair systems

  • Avoid being trapped in toxic jobs

  • Influence decisions and outcomes

Power is not a single trait. It comes from relationships, resources, and perception.

Power and Dependence

Power is closely tied to dependence.
If someone depends heavily on you — and you don’t depend as much on them — you hold more power.

Dependence is shaped by three key factors:

1. Criticality

How badly do you need the resource?

If your salary is your only safety net, your job has high criticality.
You can reduce criticality by:

  • Building savings

  • Developing an identity outside work

  • Increasing how much your employer needs you

2. Substitutability

Can you get this resource elsewhere?

If your role is easily replaced, your power is lower.
You can improve substitutability by:

  • Networking

  • Updating your resume

  • Developing rare or specialized skills

3. Centrality

How many people are affected if the resource disappears?

If your income supports others, its centrality is higher.
Reducing centrality might involve:

  • Saving 2–6 months of expenses

  • Securing another offer before quitting

Balancing criticality, substitutability, and centrality shifts the dependency teeter-totter in your favor.

Collective Power and Unions

Individuals often have limited power alone.
Groups, however, can dramatically increase influence.

That’s why labor union exist — to reduce employee dependence and increase employer dependence through collective action.

Roughly 10% of the U.S. workforce is unionized, and unions can:

  • Negotiate better wages

  • Protect against unfair treatment

  • Organize strikes when necessary

The Main Types of Power

Coercive Power

Power based on credible threats or punishment.

Examples:

  • Threatening to quit

  • Withholding cooperation

⚠️ Use sparingly — coercive power damages trust and only works if you follow through.

Reward Power

Power based on control over valued rewards.

Examples:

  • Bonuses

  • Promotions

  • Desirable projects

Reward power motivates only if:

  • Rewards are realistic

  • You follow through

  • Expectations are reasonable

Legitimate Power

Power that comes from formal authority or status.

Examples:

  • Managers

  • Team leads

Legitimate power only works when paired with:

  • Fairness

  • Trust

  • Ethical behavior

Charismatic Power

Power rooted in likability, respect, and vision.

People follow those they admire or believe in — sometimes irrationally.
A famous example is Steve Jobs, whose charisma inspired innovation but was sometimes misused.

Charisma is powerful — but dangerous if abused.

Expert Power

Power that comes from knowledge and competence.

You build it by:

  • Learning deeply

  • Sharing expertise

  • Demonstrating reliability

Lose it by:

  • Overselling yourself

  • Giving bad advice

  • Manipulating others

Power Is a Portfolio

No single form of power lasts forever.

  • Charisma fades

  • Authority can disappear

  • Expertise becomes outdated

Sustainable influence comes from combining power sources and using them ethically.

Power always has a cost — time, energy, reputation, or opportunity.

Using Power Wisely

Power can:

  • Improve organizations

  • Protect workers

  • Enable meaningful change

Or it can:

  • Corrupt judgment

  • Harm others

  • Distract from purpose

Before pursuing power, ask:

  • Why do I want it?

  • Who does it help?

  • What responsibility comes with it?

Key Takeaways

  • Power is about influence, not titles

  • Dependence determines who holds power

  • Criticality, substitutability, and centrality shape dependence

  • Power comes in many forms: coercive, reward, legitimate, charismatic, expert

  • Ethical use of power builds trust and long-term influence

In the final lesson, we’ll step back and talk about what happens when power, pressure, and ambition go unchecked — and how to avoid burnout while building a meaningful career.

FAQ

1. Is power always a bad thing?
No. Power can be empowering when used ethically and responsibly.

2. Which type of power is best?
There’s no single best type. A balanced combination is most effective.

3. Can I have power without being a manager?
Absolutely. Expert, charismatic, and collective power don’t require titles.

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